Information

At EcoClean Windows & Exteriors, we're dedicated to providing clarity, detail, and distinction in every service we offer. We pride ourselves on our adaptability and commitment to excellence. Explore what we have to offer and how we can contribute to the cleanliness and curb appeal of your home or business in the Niagara Region.


Frequently asked questions

As a locally grown and trusted service provider, we understand you might have questions about our exterior cleaning services. We're here to provide professional, trustworthy services with a focus on quality and integrity. Below, you'll find answers to some of the most common inquiries we receive.

Common Questions

Q: "Can you provide just one service instead of providing all of your services as a package?" (e.g., Just exterior window cleaning service without gutter cleaning and power-washing services combined.)

A: Of course we can! At EcoClean, we're more than happy to provide any individual service that we offer! If you only want the exterior of your windows cleaned without purchasing a pre-bundled solution, not a problem! We'll be happy to come give a free quote and conduct a thorough site inspection to provide you with accurate pricing, regardless of the service you may be looking for.

 

Q: "What kind of exterior building materials can be safely cleaned?" (e.g., Exterior power-washing service)

A: Well, that depends... This is why we require a free quote where we conduct a thorough inspection before officially booking any type of cleaning service that we provide. Here at EcoClean, we understand that some exterior building materials CANNOT be cleaned using some of our power-washing methods. For example: Stucco, sun-beaten/weathered vinyl siding, rotting or weathered wood, any paint-chipped surfaces, so on and so forth. After a thorough inspection and free quote, we'll be able to determine if our power-washing cleaning services are the best option for the surface or material in question, as well as provide accurate pricing. 

 

Q: "Do you guys provide your power-washing services for interlocking driveways or patios?"

A: Yes, we do... But it is important for all of our customers to understand that power-washing any type of patio stone/slab surfaces or interlocking driveways/walkways can wash away the polymeric sand that holds your interlocking surface together. These types of power-washing jobs require an extra step. That extra step requires the replacement of the washed away polymeric sand after the surface has been power-washed for proper procedural maintanance. Our pricing of any jobs that require extra time, material and professional attention are reflective of these extra steps and costs. 

 

Q: "Do you guys provide concrete sealing or driveway sealing services?"

A: No. At EcoClean, we like to stick to what we are professionals at doing! We will gladly go above and beyond for certain requests, but any type of concrete, interlock, or driveway sealing is NOT a service that we provide. 

 

Q: "If I remove my windows, can you clean the inside AND outside of each window?"

A: No. Sorry! But EcoClean specliazes in exterior cleaning services. That includes windows and doors. We do NOT enter any homes or businesses that we provide our exterior cleaning services to. This is why we kindly ask ALL of our clients who book our exterior window cleaning to remove their window screens BEFORE we arrive to do the job. We do not enter homes or businesses, remove window screens to clean windows, or clean windows through screens that have not been removed before our arrival. 

 

*If we missed a question or you have any further inquiries, please don't hesitate to ask! Simply email us at ecocleanservicepro@gmail.com for any further questions or inquiries. 

 

What should customers know about getting a free quote or booking an appointment?

All customers who are requesting a free quote or looking to book an appointment with EcoClean Windows & Exteriors should know that we care. We care about our neighbours, we care about the environment, and we care about providing professional exterior cleaning services at an affordable price. All customers who are requesting a free quote or looking to book an appointment should also know our business hours. Our business hours are posted on the home page!

What makes EcoClean Windows & Exteriors different from other cleaning companies in the Niagara Region?

EcoClean Windows & Exteriors is a locally grown and locally trusted service provider that is here to provide you with complete exterior home and business cleaning services! We specialize in exterior window cleaning, gutter (eavestrough) cleaning, and power-washing services for various surfaces like building exteriors, patios, driveways, sidewalks, and decks. We take care of all your exterior cleaning needs through one simple solution with professional, trustworthy services.

Do you service residential and commercial properties?

Yes, EcoClean Windows & Exteriors proudly serves both residential and commercial clients across the Niagara Region. Whether it's your home or your business, we're equipped to handle your exterior cleaning needs.

How do I get a free quote for your services?

Getting a free quote is easy! Simply contact us via email at ecocleanservicepro@gmail.com, or fill out the contact form on our website. We'll arrange a convenient time for a site visit to accurately assess your needs and provide a detailed, no-obligation quote.

What areas do you serve?

We proudly serve the entire Niagara Region in Ontario, Canada. As a local company, we're committed to our community.

Exterior cleaning, redefined.

Have more questions, or ready to experience the EcoClean difference? We're here to help! Contact us today to get a free quote and discover how we can bring clarity, detail, and distinction to your property. Let's make your exterior shine!

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